Shipping policy
Where we ship
Mynta currently ships to all 50 U.S. states, including Alaska and Hawaii. We do not ship internationally at this time.
Shipping rates
- Orders $44 and above: FREE standard shipping
- Orders under $44: $4.95 flat rate standard shipping
- Subscriptions: free shipping on every recurring order, regardless of value
Processing time
Orders are processed within 24–48 hours of being placed (Monday to Friday, excluding U.S. holidays). Orders placed after 2:00 PM ET on Friday begin processing the following Monday.
Delivery time
Standard shipping typically arrives in 2-5 business days after dispatch. Alaska, Hawaii and remote areas may take up to 7 business days. Delivery estimates are not guaranteed and may be affected by carrier delays, weather or peak seasons.
Tracking
You'll receive a confirmation email as soon as your order ships, containing your tracking number. Tracking can take up to 24 hours to show movement.
Wrong or incomplete address
Please double-check your shipping address at checkout. If a package is returned to us because of an incorrect or incomplete address, we'll contact you to arrange re-delivery; re-shipping costs may apply. If you spot a mistake, email support@try-mynta.com within 2 hours of ordering and we'll do our best to correct it before dispatch.
Lost, stolen or damaged packages
If tracking shows delivered but you can't find your package, check with neighbors and your building first, then contact us within 14 days of the delivery date. If your order arrives damaged, send a photo within 7 days and we'll replace it free of charge.
Storage note
Gummies are shipped in resealable pouches. In hot weather they may soften in transit — this is normal and does not affect potency. Store in a cool, dry place away from direct sunlight.
Contact
Mynta — operated by ML2122 Studio LLC dba Mynta
30 N Gould St, Sheridan, WY 82801, United States
Email: support@try-mynta.com
Phone: +1 862 276 3773
